Refund Policy

This Refund Policy applies to purchases of subscription plans and one-time credit packs made on combinames.com.

1. Subscriptions

You may cancel your subscription at any time from your account settings. Cancellation stops future billing, and you will keep access to paid features until the end of the current billing period. We do not provide prorated refunds for partial billing periods unless required by law.

2. Credit Packs

Credit packs are one-time purchases. Because credits are typically usable immediately after purchase, credit packs are generally non-refundable once any credits in the pack have been used. If a purchase was made in error and no credits from that pack have been used, contact us within 14 days of purchase and we will review the request.

3. Technical Issues

If a technical error on our end prevented you from receiving the plan or credits you paid for, contact us and we will investigate and issue a replacement or refund as appropriate.

4. How to Request a Refund

To request a refund, email billing@combinames.com with your account email and order details. We aim to respond within 5 business days.

5. Statutory Rights

Nothing in this policy limits any statutory consumer rights you may have under the laws of your country or region that cannot be excluded by agreement.